Updating Your Password

You can update your password in your account information.
Note: You can also update your password using the recover password workflow. For more information about recovering a password, see Recover Your Password.
Note: You need to log into the application using your existing password. If you do not have your password, contact your System Administrator, or the Helpdesk.
Note: Your password must conform to the following requirements:
  • A minimum of 8 characters in length
  • Contain at least 3 of the 4 types of characters:
    • Uppercase letter
    • Lowercase letter
    • Number
    • Special character
  • Not be one of your previous 6 passwords
  • Not be one of the passwords used in the past 12 months.
  1. Log into the application.
  2. Navigate to Hello, <user_name> > View Profile.
  3. On the GenInfo tab, scroll to the Account Information section.
  4. In the Username field, next to your user name, click Update Password.
  5. In the Current Password field, enter your current password.
  6. In the New Password field, enter your new password.
    Your password must conform to security requirements.
  7. In the Confirm Password field, reenter your new password exactly as it was entered in the New Password field.
  8. Click .