Reuse Recently Created

You can allow a client manager to reuse a recently created (12 month time span) request as a template to create a new request. If enabled, this section appears on the Create Request page. This feature is enabled in the client organization's configuration (Configuration > Settings > Configuration > Manager tab > Hide Reuse Recently Created section on the Create Request page.). For more information about this setting, see Manager Settings.

To reuse a request, click Create Request, and then select the request in the Reuse Recently Created section. The application opens a request for configuration.