Onboarding and Offboarding Compliance Items
Compliance items in the Onboarding module are used to track specific items, such as certifications and credentials for a worker. The compliance item configuration allows you to enable specific fields on the item to be used that meet the client organization's business needs.
Each compliance item can be configured with specific fields, as follows:
- Achieve - Enter a value in a date format.
- Effective - Enter a value in a date format.
- Result - Use the drop down to select a qualitative score (Pending, Pass, Exception, Fail).
- Custom - Use the free form text box to enter comments.
- Valid Location - Use the free form text box to enter a valid location for the item. This field does not auto complete with client organization locations.
- Expires - Enter a value in a date format. If you are automating the creation of a new version of a compliance item, the application uses this date in addition to the number of days specified in the item configuration in order to generate the new item. A reminder email notification can be configured to use the expiration date and a number of days prior to the expiration (Duration column). For more information about setting up an email notification, see Email Notification Configuration.
You can archive an item, creating a new version of it. Creating a new version
automatically adds it to the engagement of the worker. You can also set up each item to
be archived at a specific time. This setting is only configured at the item level. For
more information about archiving, see Archive Compliance Item.
Note:
The archive process adds the new item in the 'Pending' status.
The archive contains the history of the item, and also any attached documentation/files
for that version of the item. You can access the item archive by clicking in the item,
and then clicking the Archive tab in the item view. For more
information about setting up a compliance item, see Onboarding and Offboarding Items.
Note:
If you are using an automation to create
new versions, completed items must be manually archived before the process can
complete.
If the client organization has strict requirements around compliance items due to
business practices, you can additionally control view/edit access to complaints items,
both at the client manager user level, and the item level.
Note:
A client manager must be
the manager/approver or a delegate for the engagement in order to view/edit
compliance items.
Worker eSign (DocuSign) — Compliance items can be configured to require a worker
electronic signature on an attached document. When the item template is wired to a
DocuSign document template, the application sends the document to the worker for
signature directly from the VMS. The item remains in Pending Signature
status until all required signers complete the signing workflow; signed documents and
the full audit trail are stored against the item version. For module overview and
settings, see Worker eSign Overview and
Worker eSign Settings.
Note:
Items in
Pending Signature status cannot be force-completed; the signing workflow
must finish or be cancelled.
Bulk Update — MSP users can select multiple Onboarding compliance items using checkboxes and update shared fields across all selected items in one action.
To enter Bulk Update Mode, click Enter Bulk Update Mode. A group-level checkbox appears at the top of each compliance item group; individual-level checkboxes appear per item. Selecting the group-level checkbox selects all items in that group. With items selected, click Update [#] Items to open the Bulk Update modal. The modal includes the following fields, all defaulting to Unchanged:
- Achieved (Date)
- Effective (Date)
- Expires (Date)
- Valid Location (Text)
- Result (Selection)
- Status (Selection)
- Custom Comment (Text)
Note:
Bulk Update applies to Onboarding compliance items only. Offboarding and Non-Compliance items do not support bulk update.