Managed Services FILL Template

The fields described in this reference information must appear in an upload file in the order listed here. The header value also must match the field names in this reference information. If not, you receive an error.

You can download this template by clicking here.

Field Format Required? Description/Notes
Worker GUID Alphanumeric No Enter the value if the worker has a client-assigned worker identifier. If not, leave this field blank.
Note: If multiple worker records exist with the same GUID, you receive an error. You must log into the application and change the worker GUID (Worker > Account Information > GUID).
WAND Worker ID Alphanumeric No If the worker identifier exists in the application, enter the value in this field.

If you are creating a worker record, leave this field blank, and enter 'Yes' in the Create user account field.

Worker First Name Alphanumeric Yes Enter the worker's first name.
Worker Last Name Alphanumeric Yes Enter the worker's last name.
Legal First Name Alphanumeric No Enter the worker's legal first name.
Legal Last Name Alphanumeric No Enter the worker's legal last name.
Phone Number Number No Enter the worker's telephone number.
Worker Email Address Alphanumeric Yes Enter the worker's email address. This value is used to email the worker from the application. The address also defaults to their username for login if you do not enter a value in the Worker GUID and WAND Worker ID fields.
This field:
  • Cannot contain spaces
  • Must end with a dot extension, for example, '.com'
  • name and domain must be separated by an '@'

This field is validated against all existing email addresses and user names in the system. If a match is found, then the existing worker record in the system is used in the filled engagement.

Start Date MM/DD/YYYY Yes Enter the date that the engagement begins.
Estimated End Date MM/DD/YYYY Yes Enter the estimated end date for the engagement.
Birth Month Number Enter the number of the month that the worker was born in.
Birth Day Number Enter the day of the month that the worker was born on.
Supplier ID Alphanumeric Yes Enter the supplier identifier. This associates a supplier with the engagement.
Manager GUID Alphanumeric Yes Enter the manager identifier. This associates a client manager with the engagement.
Department Number Number Yes Enter the department number to associate with the engagement.
Note: If the client organization/OpUnit is configured to not allow client managers to create departments (Configuration > <op_unit> > Settings > Configuration > Manager tab > Allow Managers to add departments to their accounts during request creation), then the department number must exist in the client manager's Associated Department list.
Parent Department Code Number No If the client organization has identical department identifiers across different department hierarchies, enter the parent department identifier (from the department hierarchy).
Note: If you have identical department identifiers, and do not enter a parent department identifier, you receive an error.
Building Code Alphanumeric Yes Enter the building code tied to the location for the engagement.
Worker Offsite Country Alphanumeric No If the work is completed offsite, enter the offsite country.
Worker Offsite City Alphanumeric No If the work is completed offsite, enter the offsite city.
Worker Offsite State Alphanumeric No If a value is entered, then the Work Completed Offsite option on the engagement is selected. The value populates the State field.
Worker Offsite Address Alphanumeric No If a value is entered, then the Work Completed Offsite option on the engagement is selected. The value populates the Street Address field.
Worker Offsite Postal Code Alphanumeric No If a value is entered, then the Work Completed Offsite option on the engagement is selected. The value populates the Postal Code field.
Job Category Alphanumeric Yes Enter the job category.
Job Title Alphanumeric Yes Enter the job title for the engagement.
Job Code Alphanumeric Yes Enter the job code.
Reason Alphanumeric Yes Enter the reason for the engagement.
Hours per week Number No Enter the number of hours per week for the engagement. If you do not enter a value, the number is set to '40' by default.
Hours per day Number No Enter the number of hours per day for the engagement. If you do not enter a value, the number is set to '8' by default.
Days per week Number No Enter the number of days per week for the engagement. If you do not enter a value, the number is set to '5' by default.
Currency Alphanumeric Yes Enter the currency for the engagement. This value overrides the value selected in the Currency drop down. For more information about this field, see Use Bulk Upload.
Bill Rate Number No Not Applicable. This value is calculated using the values in the Pay Rate and Mark Up fields.
Rate Application Alphanumeric No Enter the rate application for the engagement. If entered, this value overrides the value selected in the Rate Application field. For more information about this field, see Use Bulk Upload.
Invoice Option Alphanumeric No Enter the invoice option for the engagement.
MSP Contact Alphanumeric No Enter the MSP name for the engagement.
Create user account Yes or No
Note: This field only accepts 'Yes' or 'No'.
No This value determines if thee bulk upload process creates a worker record for the engagement. If left blank, the process creates the worker account.
Custom Field1 (1-n) Alphanumeric
Note: Field input must conform to the input format defined for the custom field.
Yes (conditional)

If custom fields are mapped in the process configuration, then one column must be configured for each mapped field. In the input file the column names remain 'Custom Field<field_number>'.

Enter custom field values in the order that you define them in bulk upload interface. For more information about this process, see Use Bulk Upload.
Note: If you have a custom fields set to require values (Configuration > Settings > Custom Fields > <field_type> > <field_name> > Allow Null Info), then the field must contain a value in the upload file.