Department Routing Settings
These settings appear when you select Department from the
Routing Method drop down.
| Setting | Description |
|---|---|
| Approver Field | Mapping to the department approver. This field is always a configured department custom field. The value defined in the custom field (text entry, custom field reference list, and so on) must link to a manager identifier. The application requires the identifier to notify the approver. The identifier can the Manager ID, Manager GUID, or another custom field reference list. For more information about custom fields, see Custom Fields Configuration. |
| Approval Rule | From the drop down, select when the routing applies to the approval workflow. Note: The default behavior is Always. |