Tenure Notifications

Client managers, workers, and assigned MSPs can be automatically reminded when a tenure (length of stay) limit is approaching. The tenure is based on criteria set in the engagement's Schedule section. Limits can be based on the following ranges:

Days Engaged - Refers to the number of calendar days beginning at the engagement start date.
Days Worked - Refers to the number of unique days worked/billed to the client organization from the engagement start date.
Hours Worked - Refers to the number of hours worked/billed to the client organization form the engagement start date.

Configuration for each tenure limit is performed at the client country and OpUnit level. The work location or offsite country location configured on the engagement is considered. You configure the limit notification to be sent out when a limit is reached for a specified engagement type. You can configure the notification for one or more engagement types.

Notifications are email based. Each configure notification uses the same text (template), but you can add additional text to the email body if required by the client organization. You can also access the email template in the client organization's configuration (Configuration > Email Templates), save a copy of the template, and modify it further. See Email Templates.

Each notification can be configure to be sent twice, but is only required to be sent once if configured and active.