Contacts tab

The Contacts tab on the engagement displays all users that have access to the engagement information, or have responsibility for some aspect of the engagement, for example, a user participating in redlining. Contacts can be the MSP, the manager, or the supplier. You can also add many users of different types with different permissions tied to their role.

Contacts receive email notifications when activity occurs on the engagement, and can also be receivers of any notes added to the engagement.

You can modify a user's permissions at any time by clicking the pencil icon. You can also remove contacts from the engagement by clicking the trash icon.
Note:
You cannot remove primary contacts (manager, MSP).
Note:
You cannot modify a primary manager contact's permissions.

Add Contacts

Contacts can be added to an engagement on the Contacts tab if status=MSP Review. To add a contact:
  1. Navigate to the engagement. You can use the Search bar or filters to locate the desired engagement.
  2. Click the Contacts tab.
  3. On the Add Contact popup, from the User Type drop down, select the user type to add.
  4. From the Permissions drop down, select the permission.
    Note:
    You can add more than one permission for a user.
  5. In the First and Last Name field, enter the user's name. The application suggests names from the respective organizations on the engagement, for example, supplier users from the supplier organization (Supplier field).
  6. Click Save.

Contact Permissions

Users added on the contact tab can be assigned specific permissions that allow them to interact with requisition processes.

User Type Permission
MSP Assign the user:
  • Operations Specialist
  • Note Alert - User receives alerts when notes are added to the requisition.
Client Assign the user:
  • Signer - User can sign SOW document. User can receive eSign notifications to sign SOW document.
  • Redline - User can redline SOW document.
  • Note Alert - User receives alerts when notes are added to the requisition.
Supplier Assign the user:
  • Signer - User can sign SOW document. User can receive eSign notifications to sign SOW document.
  • Redline - User can redline SOW document.
  • View Only - User can v view requisition details only.