SLA Summary Report

This report produces an overview of service level agreement timeline data. It is used to track request creation to fulfillment.
This report outputs the following columns:
  • Request # - Mandatory output.
  • Engagement #
  • Type
  • Request Status
  • Requisition Status
  • Client
  • Operational Unit
  • Job Title
  • Manager
  • Supplier
  • Request Create Date
  • Engagement Create Date
  • Vendor Received Date
  • Worker
  • Engagement Start Date
  • Days to Approve
  • Number of Resumes
  • First Submitted Date
  • Days to Submit
  • Candidate Name - Mandatory output.
  • Candidate Submit Date
  • Candidate Interview Date
  • Candidate Assigned/Rejected Date
  • Candidate Engaged Date - Mandatory output.
  • Days To Interview - Mandatory output.
  • Days To Decision - Mandatory output.
  • Days To Start - Mandatory output.
  • Days To Offer - Mandatory output.
  • Date MSP Passed
  • Date Supplier Acceptance
Table 1. Report Filters
Filter Description
Operational UnitFilter the report output for billing items submitted for a specific operational unit (OpUnit). This field is set to 'All' by default.
Supplier Filter by the supplier assigned to the requisition.
ManagerSelect the client manager name associated with the engagement. This field is set to 'All' by default.
Requisition StatusSelect the status of the engagement to report on.
Requisition TypeSelect the engagement type. This field is set to 'All' by default.
Request Date Created From the drop down, select the date that the request was created. You can configure a date range. Select Date Range From-To, and then use the From and To fields to configure dates.

You can also click the calendar icon to open a calendar pop up that allows you to select the date.
Request Start Date From the drop down, select the date that the request started. You can configure a date range. Select Date Range From-To, and then use the From and To fields to configure dates.

You can also click the calendar icon to open a calendar pop up that allows you to select the date.
Candidate Engaged Date From the drop down, select the date that the candidate was engaged. You can configure a date range. Select Date Range From-To, and then use the From and To fields to configure dates.

You can also click the calendar icon to open a calendar pop up that allows you to select the date.